Referrals


When do I get paid my referral credit?

Understandably, this is one of the most common questions we get asked. The answer is that credit is paid once the new user is on supply and their first month's Direct Debit has been successfully taken. Our referral system automatically pays you after both these events have happened, and the whole process typically takes around four weeks (although this can be longer if the previous supplier delays the switch).

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