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My energy account
Call 0345 078 3208
8am - 8pm weekdays8am - 2pm Saturdays
If you have a question about our services, there's a good chance you'll find the answer in our FAQ.
And if we already supply your energy, you can send meter readings, pay your bill and more by signing in to your account.
Having said that, we know that sometimes it's best to speak to someone. Here's how.
If you're an M&S Energy customer, call us on 0345 071 9603.
If you're thinking about switching to us, call 0345 078 3208.
We're here 8am – 8pm during the week and 8am – 2pm on Saturdays.
You can also request a callback at a convenient time.
24-hour emergency coverage:
If you smell gas or need urgent help with your gas supply, call 0800 111 999.
If you have a power cut or electrical emergency, call 105.
You can send us a message online now and we'll reply as soon as we can.
Our postal address is:
M&S EnergyPO Box 7506PerthPH1 3QR
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* We may monitor your calls to help improve our customer service.
M&S Energy is unavailable in the Channel Islands, Isle of Man, Ireland and Northern Ireland. Terms and conditions apply.
M&S Energy is supplied under SSE and associated brands: Southern Electric; Scottish Hydro and SWALEC which are all trading names of SSE Energy Supply Limited Registered in England & Wales No. 03757502 and Southern Electric Gas Limited Registered in England & Wales No. 02716495, both members of the SSE Group. The Registered Office of SSE Energy Supply Limited and Southern Electric Gas Limited is 55 Vastern Road Reading Berkshire RG1 8BU. Marks and Spencer plc. Registered Office: Waterside House 35 North Wharf Road London W2 1NW. Registered in England & Wales No. 0214436.
More information about M&S Energy