Don’t spend a lifetime waiting on the phone
No one likes waiting for half an hour just to speak to someone, and only then start explaining why you’re calling!
If you've got no gas or electricity, or you suspect there might be a gas leak, head to this emergency guide
Email is the best way to get in touch with our customer service team, 7 days/week (usually responding within a couple of hours). It means we can fix your problems whilst you get on with your day.