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  • Family

    a warm welcome

    Here for you, online and on the telephone.

    See personalised prices

  • Every time you contact us, we'll prove that switching to M&S Energy was the right choice.

    We're here and happy to help, online and on the phone. Whatever your question, we'll get you an answer as quickly as we can.

    clear communication

    Dealing with us should be simple and straightforward. So we promise:

    • We'll always call back when we say we will.  
    • We'll never transfer your call more than once without permission.  
    • We'll always let you speak to a manager if you ask to.  

    easy to talk to

    You'll always be able to reach our UK customer service team by whichever method suits you best:

    • Telephone. Call us on 0345 078 3208, 8am – 8pm on weekdays, 8am – 2pm on Saturdays.
    • We’ll call you. Request a callback and we’ll ring you at a convenient time.
    • Email. Send us a message now and we’ll reply within two working days.

  • important information