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Over the past three years, we've been able to either cut or freeze our Standard energy prices. But the rise in the cost of supplying energy, along with other factors that make up your bill, mean we've had to take the difficult decision to increase our electricity prices.
Our Standard electricity prices will go up by an average of 14.9%1. That equates to around £1.40 a week for a typical dual fuel customer with average energy use2.
We'll send you a letter to explain exactly what this means for you. You should get this no later than 27 March 2017.
You won't be affected by this price increase whilst you're on one of our fixed price energy tariffs. If you're not sure what your current energy tariff is, check your latest bill or log in your online account.
If you'd like more detailed information about our price change, take a look at the answers to the most frequently asked questions.
CHECK YOU'RE ON THE BEST ENERGY TARIFF
Take a few minutes to look at our energy tariffs and make sure you're on the best one for you. You might want to switch to one of our fixed price tariffs to give you peace of mind for the future. You can switch online too.
PAY BY DIRECT DEBIT
If you pay by Direct Debit already, we'll review it as part of this price change. We'll write to you if we need to make any changes to what you pay.
If you're not paying by a regular monthly Direct Debit, switching to this payment option is an easy way to save you up to £803 a year. Our most popular way to pay saves you £40 per fuel3 and lets you spread your costs. Plus you'll know exactly how much you're paying each month. If Direct Debit isn't right for you, take a look at all our payment methods.
Set up a Direct Debit by calling us 0345 071 9603*READ YOUR METER AND SEND US YOUR READINGS
To make sure you're being billed accurately, it's a good idea to read your meter regularly and give us the readings. With an online account it's easy and you get an instant, up-to-date balance.
Send us your meter readings
We want to make sure all our customers have the support they need. If you need some extra help, we have a range of accessible services. These include our Priority Services register, contact options like SignVideo and advice about Government schemes.
If you need some extra help, we have services including our Priority Services register and contact options such as SignVideo.
View your bills, update your meter reading and make payments
Log in now
You can find full information on all our available tariffs by simply entering your postcode on the full pricing details page.
See our prices
1 Calculated based on a national average across all regions for customers on the Standard Variable Tariff paying by Direct Debit or Receipt of Bill and weighted by region and across metering types, using Ofgem’s Typical Domestic Consumption Values where appropriate of 3,100 kWh on unrestricted electricity and 4,300 kWh for Economy 7 (or domestic Economy). All prices are inclusive of VAT at 5%.
2 Based on a typical annual increase of £73.25, divided by 365 and multiplied by seven, using Ofgem’s typical annual consumption of 3100 kWh for electricity and 12,500 KWh for gas per year, inclusive of VAT and averaged across all regions and payment methods excluding prepayment meters.
3 Paying by Direct Debit means your bill is £40 less per annum, per fuel, deducted proportionately from your standing charge on a pence per day basis, when compared to using another payment method.
* Your call may be recorded for training or monitoring purposes.
M&S Energy is unavailable in the Channel Islands, Isle of Man, Northern Ireland and Ireland. Terms and conditions apply.M&S Energy is supplied under SSE and associated brands: Southern Electric; Scottish Hydro and SWALEC which are all trading names of SSE Energy Supply Limited Registered in England & Wales No. 03757502 (Supply of Electricity) and Southern Electric Gas Limited Registered in England & Wales No. 02716495 (Supply of Gas), both members of the SSE Group. The Registered Office of SSE Energy Supply Limited and Southern Electric Gas Limited is 55 Vastern Road Reading Berkshire RG1 8BU. Marks and Spencer plc Registered Office: Waterside House 35 North Wharf Road London W2 1NW Registered in England & Wales No. 0214436.
More information about M&S Energy