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  • Electric tariffs and heating

    If you're on one of our all-electric tariffs, we want to make sure you're making the most of it. Different tariffs offer different off-peak times where your electricity will be cheaper. In some cases, it means that your peak-time rate will be more expensive than our standard rate. If you're not making the most of those cheaper times, you could be spending more on your electricity than you need to. We've got information on the different all-electric tariffs, along with what kind of electric heating they work best with. If your tariff is no longer right for you and your home, we can look at all the options available to you, from switching your tariff to changing your meter.

    If you are a multi-rate electricity customer, you can also access our single-rate electricity tariffs without any additional cost and without changing your meter. You can contact our Specialist Electric Heating Team on 0345 070 1790 between the hours of 8.30am – 5.00pm, Monday to Friday and they will be able to let you know which tariffs you can choose from. You can also contact us via email at electric.heating@mandsenergy.com

    If you’d like impartial advice, you can contact Citizens Advice on 0345 404 0506

     

    Making the most of your storage heaters

    Storage heaters are easy to use. Setting the input control decides how much your storage heaters will heat up in the off-peak hours. That gives you the heat to use throughout the day. You'll likely need to set it to maximum in colder winter months, but you should reduce it when you don't need quite as much heat. The 'output' (sometimes called 'boost') sets the room temperature. On a low setting, it allows heat to leave the heater slowly, which is ideal if you're out during the day. On a higher setting, more heat is given out at a faster rate. This should be saved for when you're at home. Turn it back to the lowest setting before you go to bed; doing this will prevent the heat that's being stored up through the night from being released straight away.

     

    Making the most of your electric wet radiator system

    Electric wet radiator systems work in a similar way to gas or oil central heating systems. The boiler uses electricity to heat water that gets pumped around the radiators in your home. The water in your tank is also heated using electricity, rather than oil or gas. Most radiator systems should have a programmer that controls when the heating and hot water comes on and off. In most cases, you'll also have a boost function. This lets you turn on the heating without changing the settings on the programmer. It's handy if you need a quick boost of heating or hot water, but it will be more expensive if you use it outside off-peak times.

    Your thermostat sets the temperature of your home. The ideal temperature is usually around 21°C. Some radiator systems have thermostatic radiator valves (known as TRVs) to set the temperature of individual rooms. If you have rooms that aren't used often, you can keep them at a lower heat to save money. Don't turn them off altogether though, as this could lead to dampness from condensation.

     

    All-electric tariffs

    What is Economy 7 or Domestic Economy?

    It's easy to use Economy 7 and Domestic Economy. You get one meter which has two rates - one records all energy used during the day, and the other records energy used overnight. You'll make the biggest savings if you have storage heating and hot water, which you can heat up on your off-peak, overnight rate. This way, you'll have heating and hot water throughout the day. Storage heaters should be wired to use only the off-peak rate, and water heaters can be timed to come on overnight. All the electricity you use during off-peak times is charged at a cheaper rate, not just your heating and hot water. Energy used outside these times is more expensive than our standard rate, so we'd advise you to use more energy in your off-peak hours.

     

    What are the off-peak times?

    Economy 7 times differ in terms of on-peak and off-peak periods depending on where you live. In most cases, the off-peak hours are in one overnight block, starting from around 11pm during winter months, although this may change by one hour during British Summer Time. In some areas the times might be split. You might get two shorter blocks overnight instead or perhaps a small top-up boost during the day.

    For Domestic Economy the eight hour off-peak period runs between 11:30pm and 7:30am during the winter and 12:30am and 8:30am during British Summer Time.

     

    What is White Meter?

    With White Meter, you get one meter with two rates; one records energy used during the day, and the other records energy used overnight. You'll make the biggest savings if you have storage heating and electrically-heated hot water. This tariff gives you eight hours of cheaper, off-peak electricity overnight. You should try and use more energy in that time, where possible, as energy used during the day costs more than our standard rate.

     

    When are the cheaper off-peak times?

    You get your eight hours of cheaper rate electricity for your stored heat between 11.30pm and 7.30am

     

    What is Economy 10?

    If you have an electric wet radiator system, you're more likely to be on Economy 10. It also works with ceramic core heaters. The times for Economy 10 vary depending on where you live. With Economy 10 you get one meter which has two rates. It's not usually suitable for homes with gas, oil, or electric storage heating as it's designed to work with electrically heated wet radiator systems. Economy 10 may also work with ceramic core heaters. Make the most of 10 hours of cheaper, off-peak electricity as it's not just your heating and hot water that will be charged on the cheaper rate. We'd advise using more energy over your cheaper times where you can, as the energy used outside of your off-peak times is more expensive than our standard energy rate. Your 10 hours are split across the day in three periods so it should be easier to take advantage of the cheaper rate.

    Your cheaper, off-peak hours depend on where you live, but here's a rough guide:

     

     

    Credit meter GMT

    Credit meter BST

    Southern Scotland

    (MPAN 18)

     

    4.30am - 7.30am

    1.00pm - 4.00pm

    8.30pm - 12.30am

    4.30am - 7.30am

    1.00pm - 4.00pm

    8.30pm – 12.30am

    Northern Scotland
    (MPAN 17)

     

    4.30am - 7.30am

    1.30pm - 4.30pm

    8.30pm – 12.30am

    4.30am - 7.30am

    1.30pm - 4.30pm

    8.30pm – 12.30am

    Merseyside and Northern Wales
    (MPAN 13)

     

    4.30am - 7.30am

    1.00pm - 4.00pm

    8.30pm – 12.30am

    4.30am - 7.30am

    1.00pm - 4.00pm

    8.30pm – 12.30am

    All other areas

     

      

     

    12.00am - 5.00am

    1.00pm - 4.00pm

    8.00pm - 10.00pm

    1.00am - 6.00am

    2.00pm - 5.00pm

    9.00pm - 11.00pm

     

    What is Flexiheat and Superdeal?

    We also have two three-rate tariffs, Flexiheat and Superdeal, which are exclusive to customers in certain areas of southern England.

     

    Flexiheat

    Our Flexiheat tariff is exclusive to customers in certain parts of southern England. It offers you seven hours of cheaper, off-peak electricity for your stored heat and hot water. Not only that, you get a cheaper rate for all electricity used in the evenings and at weekends, as well as a cheaper rate all day between 24 December and 1 January. 

    You get one meter which has three rates: one records the electricity you use during the day, another records electricity used in the evening and at weekends (and the Christmas period) and the third records all the electricity you use during the seven hours of stored heat rate electricity, for stored heat and hot water.

     

    When are the cheaper, off-peak times?

    You get a total of seven hours for your stored heat and hot water. We may change the times of supply from day to day, and may also split up the period of supply. You can also take advantage of the evening and weekend electricity rate for appliances like washing machines and dishwashers. Your cheaper evening and weekend rate is from 7.30pm to 7.30am on weekdays and from 7.30pm on Fridays through to 7.30am Mondays. 

     

    Superdeal

    Like Flexiheat, Superdeal is exclusive to customers in certain parts of southern England. It also has one meter with three rates: one rate for electricity used in the day, one for night-time usage and a third  measures all the electricity you use during the seven hours of cheaper-rate electricity for stored heat and hot water. Superdeal works by storing up heat and hot water using the lowest possible rate of electricity. It works best with storage heating, so it isn't usually suitable for homes with other forms of heating.

     

    When are the cheaper, off-peak times?

    You get seven hours at the cheapest rate for your stored heat and hot water. In the colder months, one to two of those hours may be during the day for top-ups. You can also take advantage of the cheaper electricity rate for your appliances like washing machines and dishwashers. They're charged at the cheaper rate everyday between midnight and 7:00am.

     

    What is Total Heating with Total Control (THTC)?

    If your home is all-electric and you live in the north of Scotland, you could be on Total Heating with Total Control (THTC). It works best with electric storage heaters rather than gas, oil or wet electric heating. With THTC you get two meters. One is for off-peak energy you use and the other records all your normal usage like lights, kitchen appliances and sockets. Just so you know, energy used on the normal meter costs more than our standard rate. 

     

    What are the times for THTC?

    The specific times for the off-peak rate depends on the weather forecast for your area, but you'll get between 5 and 12 hours each day. THTC works by storing up heat in your storage heaters and hot water tank during the off-peak times. Other electric heaters and heated appliances can also be used on the cheaper rate. The off peak rate is available 24 hours a day for panel heaters, focal point fires, bathroom heaters, towel rails, the hot water boost and even electric showers. You'll need to get an electrician to make sure all those appliances are connected to your cheaper-rate meter if you're not sure. 

     

    What is Storage Heating Control?

    Storage Heating Control is most suitable for homes with storage heating. If you have oil, gas, wet electric heating or direct acting heating like panel heaters, this tariff isn't the best one for you. Storage Heating Control also has two meters. One meter records all your off-peak usage for stored heat and sometimes hot water. The other is for your usual usage such as lights, kitchen appliances and sockets. Just be aware that energy used on the Standard meter costs more than our standard rate. To benefit from the off-peak price, you will need to make sure your storage heating and hot water are connected to the off-peak meter. An electrician can check this for you. 

     

    When are the cheaper times for Storage Heating Control?

    The tariff offers eight hours of cheaper, off-peak electricity for stored heat and sometimes hot water, split across two periods each day. Outside of the off-peak times, any appliances connected to the off-peak meter will not operate, so Storage Heating Control is not suitable for direct acting heating, such as panel heaters or wet electric systems.