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My energy account
Call 0345 078 3208
8am - 8pm weekdays8am - 2pm Saturdays
Frequently asked questionsAnswers to the most common questions, all in one place.
How to read your meterFind out how to read your electricity and gas meters.
Your payment optionsPay your bills in the way that suits you best.
Energy efficiency adviceSimple tips to help reduce your energy bills.
Access your energy dataGet hold of all the data we keep about your energy use.
Complaints procedureIf you've run into a problem, we'll put things right.
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M&S Energy is unavailable in the Channel Islands, Isle of Man, Northern Ireland and Ireland. Terms and conditions apply.
M&S Energy is supplied under SSE and associated brands: Southern Electric; Scottish Hydro and SWALEC which are all trading names of SSE Energy Supply Limited Registered in England & Wales No. 03757502 (Supply of Electricity) and Southern Electric Gas Limited Registered in England & Wales No. 02716495 (Supply of Gas), both members of the SSE Group. The Registered Office of SSE Energy Supply Limited and Southern Electric Gas Limited is 55 Vastern Road Reading Berkshire RG1 8BU. Marks and Spencer plc Registered Office: Waterside House 35 North Wharf Road London W2 1NW Registered in England & Wales No. 0214436.