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My energy account
Call 0345 078 3208
8am - 8pm weekdays8am - 2pm Saturdays
Frequently asked questionsAnswers to the most common questions, all in one place.
How to read your meterFind out how to read your electricity and gas meters.
Your payment optionsPay your bills in the way that suits you best.
Energy efficiency adviceSimple tips to help reduce your energy bills.
Access your energy dataGet hold of all the data we keep about your energy use.
Complaints procedureIf you've run into a problem, we'll put things right.
Cancellation formYou can cancel your service within your cancellation period, if you wish to.
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M&S Energy is unavailable in the Channel Islands, Isle of Man, Northern Ireland and Ireland. Terms and conditions apply.
M&S Energy is supplied under SSE and associated brands: Southern Electric, Scottish Hydro and SWALEC which are all trading names of SSE Electricity Limited registered in England and Wales number 04094263 (supply of electricity) and Southern Electric Gas Limited registered in England and Wales number 02716495 (supply of gas), both members of the SSE Group. The registered office of SSE Electricity Limited and Southern Electric Gas Limited is No.1 Forbury Place, 43 Forbury Road, Reading, RG1 3JH. Marks and Spencer plc registered office: Waterside House, 35 North Wharf Road, London, W2 1NW. Registered in England and Wales number 0214436.