Help with M&S Energy

Help with M&S Energy

Switching to M&S Energy is effortless

Switch today
to M&S Energy

Selecting M&S Energy as your energy provider is a straightforward choice. And switching over your gas and electricity supply is just as simple.

Earn rewards in four simple steps
  • Tell us you want to switch
    Complete our online application form. Or call us on 0800 9 754 754 to switch by phone. You can reach us from 8am to 8pm, Monday to Friday, and from 8am to 2pm on Saturdays.

    Have your banking details handy if you'd like to set up a direct debit at the same time – it's our cheapest payment method.
  • We'll do the rest for you
    Once we've received your application, we'll take care of everything else. You don't even need to let your current provider know you're moving to M&S Energy. We'll inform your supplier – and provide all the details necessary to transfer your energy supply to us.

    All of the arrangements for the switch will usually be made within 28 days of your application. Once your supply start date is set, we'll send you a welcome pack confirming the transfer – and your reward for joining M&S Energy.

    Your pack will also contain handy energy-saving tips and a meter reading card. Please record and send us your meter readings straight away. As soon as you do, we can begin to measure your energy savings.

    You won't notice much of a change at first, as there'll be no disruption to your gas and electricity supply. But you'll soon start to see the savings add up. And you can look forward to earning more M&S Energy rewards for as long as you stay with us.

For existing customers

Any questions?

Save yourself a phone call by first looking at our frequently asked questions

View our FAQs

Energy-saving tips
Energy-saving tipsTurning your heating down by just 1°C could cut your heating bills by 10% and save you around £50 each year.#

Need more information?

Get our energy efficiency leaflet (opens in new window)

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Need more help?

Take our energy efficiency survey

See where to save

# * Important information

#Source: www.energysavingstrust.org.uk

*Receive £10 M&S voucher per fuel on initial successful registration to M&S Energy; Receive £5 M&S voucher per fuel for each complete 12 month continuous period with M&S Energy; When a 10% or more energy reduction is achieved across the set 12 month period at the same property dual fuel and electricity Economy 7 two rate tariff customers receive a £30 M&S voucher. Electricity single rate customers receive a £15 M&S voucher. This will continue each year at the same property compared with the previous review period; Dual fuel and electricity Economy 7 two rate tariff customers receive a £10 M&S voucher and electricity single rate tariff customers receive a £5 M&S voucher for signing up to paperless billing.

M&S Energy is unavailable in the Channel Islands, Isle of Man, Ireland and Northern Ireland. Terms and conditions apply.

M&S Energy is supplied under Southern Electric, Scottish Hydro, SWALEC and SSE which are all trading names of SSE Energy Supply Limited Registered in England & Wales No. 03757502 and Southern Electric Gas Limited Registered in England & Wales No. 02716495, both members of the SSE Group. The Registered Office of SSE Energy Supply Limited and Southern Electric Gas Limited is 55 Vastern Road Reading Berkshire RG1 8BU. Marks and Spencer plc. Registered Office: Waterside House 35 North Wharf Road London W2 1NW Registered in England & Wales No. 0214436.